Know What Your Customers Are Thinking, and Make Them Have a Real Good Satisfaction.
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What is RealView?
RealView is a complete survey management system that helps you to build, manage and assign your surveys to many interactive devices in different locations.
Key Business Features
- RealView helps your company in providing higher levels of service and improve overall loyalty and satisfaction level, by Seamless, efficient and real-time connection with your customers.
- RealView is easy to use, cost effective and configurable to meet your requirements.
- Create unlimited surveys for the products, services and staff performance.
- It can be used for market research and service measurements.
- Gain complete control of feedback and results.
- RealView helps you analyze results, manage reports and make your statistics.
- Retrieval of very large data sets can be with almost no perceptible delays.
- Variety of chart types, including pie charts, bar graphs, etc…
- Reports can be viewed in PDF, HTML, or RTF modes for maximum flexibility.
Survey Definition and Management
- User friendly interfaces.
- Create Arabic/English surveys using a simple and easy wizard-based survey builder.
- Supports various survey question types using horizontal/vertical layout.
- Build, finalize and preview survey as if it were activated.
- Time based device- assignment surveys feature.
- Supports activate/deactivate assigned surveys.
- Enable users to include their brand’s logo and corporate identity within the survey.
User Management
- Define and manage users’ accounts.
- Enable / Disable accounts.
- Role based user privileges.
- Grant privileges to users on both surveys and locations.
Technical Features
- Web-Based application with latest .Net technologies.
- Supports Oracle/MS SQL Server database.
- Bi-lingual support (Arabic and English).
- Supports multiple front-end devices and platforms.
- The system is flexible, configurable and customizable.